100% secure payment
You can pay for your order by card (Visa, Mastercard, Amex) or PayPal. When you buy online, we guarantee maximum security thanks to 3D Secure control. In addition, all bank data are protected by Secure Socket Layer encryption.
Shipping within 24 hours
For all orders placed from Monday to Friday, we undertake to dispatch your order by DHL within 24 hours for France and colissimo for worldwide, depending on the availability of the product and bank validation. The delivery costs have to be pay by the customer, expressed in euros including tax, varying according to the country of destination.
Exchanges & returns
If you want to make an exchange you have 1 month, to make a return you have 14 days, from the receipt of your package. You just need to return the unworn product, in its original box with the pouches at the following address : EMLING - 96 rue de Courcelles - 75017 Paris. The worn or damaged products will not be taken back.
Duty free shopping
Duty Free Shopping is valid if the delivery country is not in the following list: Germany, Austria, Belgium, Denmark, Spain, Finland, France, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, United Kingdom, Sweden. The deduction of VAT will be made after your identification. For the customer arriving on our website with an account connected with a delivery contry address not listing just below, prices of all products and services are already without VAT.
Customer service
A hesitation, need advice, do not hesitate to contact us to confirm your choice. By phone: 01.53.43.30.13 Monday to Friday from 10:30 a.m. to 7:00 p.m. By email service.client@emling.fr or by mail Emling Service consommateurs, 25 rue royale, 75008, Paris France.